Your appointments are very important to us at Naiiman. They are reserved especially for you. We understand that sometimes schedules adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations.
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time. Subsequently, clients on our waiting list, miss the opportunity to receive services they have been waiting for.
All appointments are confirmed once written in our book. And since the services are reserved for you personally, a cancellation fee of 50 % will be applied for appointments cancelled less than 24 hours in advance.
"NO SHOWS" will be charged 100% of the reserved service amount.
The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our scheduled filled, thus better serving everyone, including you!
We respect your time, so please respect ours!
Thank you for viewing and supporting our policies criteria.
As Jim Rohn so well said; "Time is more valuable than money. You can get more money, but you cannot get more time."
And, believe us; this policy will be enforced only to give you more time!
We look foreward to pampering you at Naiiman.